Recent Posts

How to Prepare for the Possibility of Flooding

2/10/2021 (Permalink)

Building surrounded by flooding Nebraska floods from March of 2019

Storm season can certainly keep you on your toes. When you have a business the Omaha area it’s good to know how to prepare for the possibility of flooding. Here are five tips to help you be well prepared for anything a storm may send your way.

Have an Emergency Plan

A big part of preparing for flood damage is simply having a plan of action in place. Evacuation paths should be mapped, and those maps should be posted on every level of your building so that people know where to go in an emergency. Designate emergency responsibilities before the disaster occurs so that people know what is expected of them.

Waterproof Your Building

Make sure you have good drainage for your building. It is also good to have your building inspected regularly to find cracks or spots that are worn so that you can get the necessary repairs.

Elevate Equipment and Furniture

Electrical equipment and furniture can both be damaged beyond repair during flooding. Elevate furniture, sockets, electrical panels, appliances and all wiring where floodwaters can’t get to them.

Have Sandbags Ready

A good way to stave off excess water is to put up barriers. Set sandbags near doors, windows and other vulnerable entry points to your building. Barriers may delay the flow of water enough that you can avoid storm damage altogether.

Update Your Insurance Coverage

It’s a smart idea to check your insurance policies periodically to make sure that all potential problems are covered. If you don’t have a policy that pays for services from storm cleanup experts, you may have to pay for a lot of damage out of pocket the next time a storm heads your way.

Flooding is a common occurrence when there is a storm in your area. By making sure your employees, your building and your insurance is adequately prepared, you can prevent a lot of damage and handle the problems that do occur with relative ease.

SERVPRO's Principles of Fire Damage Restoration in Omaha

2/2/2021 (Permalink)

Servpro production techs removing soot SERVPRO professionals follow procedures for fire damage cleanup. Call today for us to get started.

From Soot to Residues: Cleaning Up After a Fire Requires Professionals

The largest percentage of damage after a home fire is usually from smoke and soot. Restoration cleaning can reduce the cost of this damage by hundreds or even thousands of dollars. Professional cleaning costs only a fraction of replacement of property or resurfacing of items such as tables, chairs, and upholstered furniture.

When it comes to cleaning up fire damage to an Omaha home, SERVPRO follows some very specific principles in how we deal with smoke and soot residues. These principles provide the guidance we use to return your house, apartment, and personal property to its original state.

First, our restoration team inspects each room in the home. Our inspectors and technicians determine which surfaces have been affected. This process starts at the source point of the fire and working their way outward to determine just how extensive the damage has spread.

Identification is next. Different types of residue can exist in the same room and even on the same item of property. Without proper identification, the team member cannot select the most effective cleaning method to remove it.

Along with residue identification comes surface identification. It is not enough to simply clean the surface; the restoration team also has to preserve the surface if at all possible. For example, certain cleaning chemicals are unusable on surfaces with a lacquer or other type of finish. Some methods are incompatible with fabrics found in curtains or furniture.

Finally, residues must be captured and removed. A dry residue on a hard surface such as marble can be easily wiped off. Conversely, a damp residue on a wood surface or a piece of fabric requires more difficult procedures which can involve agitators, vacuums, extractors and other machines that separate the residue from the surface. To increase the effectiveness of the machines, they often use one or more of the cleaners we have available from our on-hand inventories.

Restoring your home after a fire or other disaster requires a professional service. SERVPRO of Omaha Northwest has the experience, training, and equipment needed to quickly and efficiently clean your home while keeping the costs as affordable as possible. Call us today at (402) 800-2134 to get started.

Why Online Reviews Are Important

1/25/2021 (Permalink)

Picture of review score SERVPRO of Omaha Northwest Review score

In todays world we can find out almost anything on Google. Where we want to eat, things we want to buy, and even how to get there. Google is also a great platform for people to share their experiences with companies, both the good and the bad. This is a great way to make a decision and it is also great for companies to see what the customer wants and expects. At SERVPRO of Omaha Northwest we take pride in our reviews because it allows us to adjust the way we do business to help service our customers the best way possible.

It is said that Online customer reviews and testimonials have tremendous influence over the purchasing decisions of other consumers. According to Pew Research Center, 82% of American adults say they at least sometimes read online customer ratings or reviews before first time purchases, including 40% who say they always or almost always do so. This is why we encourage customers to check reviews before using a service. If companies aren’t giving an effort to make them right chances are it will keep happening. We hope this information will encourage you to pay attention to companies reviews before using their service. We also encourage you to check out SERVPRO of Omaha Northwest reviews to see what customers are saying about us.

  Mention, Blog, Media Monitoring  “The 6 REAL Reasons Behind Why People Write Online Customer Reviews.” Spectoos, 5 Aug. 2019, www.spectoos.com/5-real-motivations-behind-people-write-customer-reviews/.

SERVPRO Can Reduce Smoky Odors

1/21/2021 (Permalink)

Servpro fire logo SERVPRO of Omaha Northwest can help restore your home after you have a fire, call us today 402-800-2134

Whether you live in an apartment or a free-standing house in Elkhorn, fire is a word that sends chills into every Nebraska resident. Walking through your home after having one, can leave you in shock and completely unprepared for what to do next.

Fire damage in Elkhorn homes doesn't mean a total loss of property and possessions, though. Unless flames have directly touched something, it is the smoke that causes the problems. SERVPRO has the experience, training, and equipment to restore property that has suffered both visible and odor damage. Few companies in the U.S. have our reputation for eliminating smoke odors (malodors) and returning your property to its original state.

Our response teams accomplish this using what we call Multiple-Phase Odor Control. There are three; Chemical Containment, Vapor Odor Control, and Thermal Fogging.
The goal of Chemical Containment is to block odor molecules from vaporizing into the air. Technicians spray one of our counteragents (Smoke Deodorizers) on all areas that are charred or covered in smoke residue. Depending on the size of the area, they will use either spray bottles or pump-up sprayers like the type use to spray insecticides.

Vapor Odor Control deals with those odor molecules that are already airborne when our team arrives on site. First, technicians release deodorant vapors into the air to act as counteragents to the malodors. Two of our primary counter agents are pellets with a fruity smell or counteracting beads that release a cinnamon scent.

Finally, our teams use thermal fogging to penetrate furniture, walls and other property to counter malodor particles in these items. Solvent based deodorants dispersed with these specialized foggers are broken down to a size of about one-half micron. This tiny size allows the deodorant to go just as far into the property item as the malodors have penetrated.  An additional benefit to thermal fogging is that it generates a 'dry fog' which evaporates in only a few hours and leaves just a tiny amount of residue. This dry treatment means that the chance of moisture stains on your property is very low.

Removing smoke odors after a fire has damaged your house or apartment is not a simple process. Our goal here at SERVPRO of Omaha Northwest is to counteract and eliminate these malodors in a thorough and fast manner to return you to your normal life. Call us today at (402) 800-2134 to get started with an initial inspection.

Mold Warning Signs

1/19/2021 (Permalink)

Picture of ceiling mold This picture shows mold on the surface but the problem could be much more severe

It may be hard to tell if you have mold in your home but if you have been suspecting mold there are a few things you can do to find out. Mold can be very bad for your health and it can be a persistent issue if it isn’t taken care of by a professional. It is important to know the early warning signs of mold so you can take care of it sooner rather than later. Over time mold can get worse, so it is best to take care of it as soon as possible.

What is Mold?

  • Mold is a fungus that thrives in a warm, damp, and humid environments. In a house the most common place mold can grow is in basements and bathrooms. More specifically under sinks, around plumbing pipes, and even on or inside drywall.

How can you tell if you have mold?

  • Musty or stale odor
  • Visible signs of mold growth
  • Past water damage
  • Condensation or consistent moisture
  • Water leaks

How can you prevent mold?

  • Keep humidity down, under 60%
  • Mold grows quick, dry up wet materials
  • If surfaces are prone to mold growth

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - (402) 800-2134
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Driving in Winter Conditions

12/24/2020 (Permalink)

Cars traveling on snowy road 17% of all vehicle crashes happen in winter conditions.

If you get caught in the cold during the winter the consequences are serious, you are vulnerable to things like frostbite, hypothermia, and even heart problems. With cold weather right around the corner it is best to be prepared for winter storms and the things that come with it. Make sure to monitor road conditions before you get in your car to make sure the roads are ok to drive on. Listed below are some tips that can help you be prepared for driving this winter.

Make Preparations

It is always important to prepare before you travel, some things you can do to make sure you arrive safe include

  • Check/ Replace windshield wipers
  • Check/ replace tire (winter tires may be necessary)
  • Pack an emergency kit
  • Make sure you always have enough gas

Before leaving you house:

  • Clean off the snow on your car. Having snow on your car while you’re driving is putting yourself and other drivers at risk
  • Let someone know when you’re heading out
  • Check the weather forecast/ road conditions before heading out

How to drive during snowy conditions

Snowy conditions bring low visibility and with winds it can be even worse. When you are driving be sure to keep your distance between you and other vehicles, this will allow some stopping distance in case the roads are slick.  Some other things to watch out for include black ice, reckless drivers, and isolated ice patches.

ERP- Emergency Ready Profile

12/24/2020 (Permalink)

Emergency Ready Profile Logo Call Us Today To Get Started! 402-800-2134

As many as 50% of businesses many never recover following a disaster. A fire to a business is devastating and can cause it to completely to shut down. It is said as many as one in four business that suffer is some kind of major disaster do not reopen afterward. However, the ones that do survive usually have a preparedness plan in place. One-way SERVPRO helps business be prepared is with the ERP profile.

Is your business Ready? With SERVPRO's Emergency Ready Profile (ERP) you can make your business ready. The ERP is at no cost to you, and it's a guide to help you get your business back and ready to go after any disaster. It provides the critical information needed to begin mitigation and recovery services. It's considered a quick reference of all your building and contact information. With this plan you minimize business interruption by having an immediate plan of action, knowing what to do and what to expect in advance is key to timely mitigation and how water or fire damage can affect your business. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. Don't hesitate, just contact to set an appointment to get your free ERP.

The SERVPRO Emergency READY Profile Advantage

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the lone of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

SERVPRO Technicians Remediate Many Types of Damage After a Fire

11/18/2020 (Permalink)

Kitchen fire  Kitchen fire damage happens everyday in homes around the country. If a fire gets out of control, contact SERVPRO after the firefighters leave.

SERVPRO Technicians Remediate Many Types of Damage After a Fire

Fire damages not only the structure and contents of your home, but the event can be frightening and affects your sense of refuge and safety. Homeowners who face the chaos after a fire need the compassion and experience an established leader in the remediation industry brings to the scene of their disaster.
 
Just a few minutes of inattention can result in kitchen fire damage in Omaha from an overheated pan bursting into flames in your residence. Smoke and soot fill that room and move through your home very quickly. Even if you have a functioning fire extinguisher nearby, it takes a few minutes to find and engage it to extinguish the flames, permitting the substances created by the combustion to spread in the meantime. Once the fire is out, you now confront the chemical residue from the extinguisher in addition to the damage from the fire itself. Highly skilled and IICRC trained abatement technicians employ effective strategies to clean all surfaces coated with fire damage and chemical residues.
 
SERVPRO fire damage remediation crew members swiftly assess the damage to the kitchen and the rest of your home. A seasoned manager devises a plan accounting for all the tasks needed to clean the walls, ceilings, floors, appliances, furnishings, and other surfaces soiled or otherwise harmed by the fire and its extinguishing. The team matches appropriate cleaning solutions and tools to the residues throughout all spaces in your dwelling.
 
Ash and light, dry soot respond well to cleaning techniques like vacuuming, with HEPA filter equipped models, and dry sponging. Stickier coatings require wisely chosen cleansers or solvents sprayed on the damaged surfaces and then wiped or scrubbed clean. Fixtures or objects featuring intricate details like blinds or chandeliers may require immersion cleaning. SERVPRO workers are familiar with a broad range of methods that leave the structure and contents or your home cleaned and refreshed after fire damage.
 
An inspection and cleaning of the HVAC system in your fire-damaged home may be recommended by SERVPRO if the fire blazed and smoked near open vents. This step helps assure that the cleaning done eliminates as much of the fire damage residue as possible and prevents the continuous spread of hidden soot when heating and cooling occurs.
 
Rely on SERVPRO of Omaha Northwest to respond to your fire damage remediation needs with professionalism and empathy. One call to (402) 800-2134 delivers the help you need fast any hour of the day or night.

Covid Cleaning for Businesses- Certified: SERVPRO Cleaned

11/10/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Covid cases are still going up in our communities and it is important to do everything we can to slow the spread. This has been something that we have been dealing with for most of the year, but we can’t stop taking precautions just yet. Right now, in the Omaha area, positivity rates are upwards of 30%. This means as a community we have to step up to do everything we can, this includes wearing masks, cleaning/sanitizing business and restaurants, and social distancing as much as possible. One-way SERVPRO is trying to help during this pandemic is by offering Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Omaha Northwest Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Omaha Businesses

11/5/2020 (Permalink)

Picture of buildings in downtown Omaha Downtown Omaha Businesses

An unexpected fire or water loss can wreak havoc on your local Omaha business. According to FEMA, 40% of businesses never reopen following a disaster. Omaha business owners can protect their commercial property and the future of their business by being proactive in emergency preparedness. Establishing a relationship with SERVPRO of Omaha Northwest helps ensure timely and efficient services in the event of water or fire damage.

SERVPRO of Omaha Northwest is a trusted leader in the restoration industry. We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

IICRC certified firms provide:

  • Accurate and honest information
  • Formally trained technicians on all jobs
  • Continuing education programs to keep technicians up-to-date on the latest changes in the industry
  • Liability insurance to protect all parties in the event of an accident
  • A written complaint policy to the Better Business Bureau or similar arbitration for the purposes of dispute resolution

SERVPRO of Omaha Northwest is dedicated to helping you recover from a disaster "Like it never even happened." We offer a free Emergency Ready Profile (ERP) for your Omaha business. Contact us today at 402-800-2134 for more information.