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What To Do Before and After a Flood

7/1/2020 (Permalink)

House with water damage This picture is showing what a house looks like after a flood or water loss

During a flood making sure you and your family are safe should be your number one priority. While your home and property remain as one of your top concerns it is easy to lose sight that safety is more important. In today’s blog, we are going to talk about things you can be doing to prepare, as well as what you should be doing before, during, and after.


To prepare for a flood that is a potential threat you should:

  • Build an emergency kit and communications plan
  • Avoid building in a flood zone
  • Elevate things like the furnace, water heater, and electric panel
  • If possible, construct barriers to stop floodwaters from reaching your home


  • Listen to news sources to stay updated with what is going on
  • Be aware that flash flooding can occur in a moment’s notice if it happens to move to higher ground
  • If you have to leave, secure your home
  • Bring in outside items that could be damage
  • Turn off utilities
  • Move important items to a higher level


  • Call Your Insurance Company
  • Take pictures of the damage
  • If serious damage a restoration company is recommended
  • Remove Water

What To Do If Your Basement Floods

7/1/2020 (Permalink)

Flooded basement Aftermath of a flooded basement

Have you ever had your basement flood or have some water get inside after a storm? Some basements are more common to flood and it can be a very overwhelming experience. If your basement is flooding all of the time, then there could be serval issues causing that to happen. In this storm blog, we are going to talk about the things you can do once your basement is flooded. Being prepared and having a plan can help prevent a lot of damage to your home as well as your things.

Below Listed are a few things to do before help arrives, if the basement is finished you may not be able to complete some of these steps because a lot more material will be affected.

  • Shut off any power or gas around the area. Never enter an area that is flooded while the power is on.
  • Take action after the storm has passed
  • Wear protective gear
  • Make sure all floor drains are not covered, this will help drain the water
  • Start to remove the water from the basement; If there is a lot of water use a sump pump or a pool pump. Once that is complete use a wet/dry vacuum and mop and bucket to clean up what you can.
  • Next move on to your items that are affected by the water damage. Move your items that have water damage to a place where they can dry out, otherwise, bacteria will grow like mold and mildew.
  • Pull up carpets and dry/ toss
  • Give basements several days to dry with equipment

With major water damage, it is best to call a restoration company for help. Things like drying/ removing carpet, drying furniture, drying walls is not an easy task for a homeowner. It is very time consuming and there can be a lot of uncertainty if you are doing it yourself. If it is not restored properly you can leave yourself with mold and mildew issues down the road. Restoration companies have the experience, training, tools, and equipment to fully restore your basement.

Advanced Planning Can Save Time and Money After a Disaster Strikes

6/25/2020 (Permalink)

Aftermath of a flooded home Don't let flooding devastate your home in Omaha. SERVPRO will help you to remediate and reconstruct.

SERVPRO strives to be an industry leader in technology and innovation, employing systems, equipment, and communication techniques that give us an edge over any water damage situation. Our lineup of equipment includes advanced moisture detectors, monitoring equipment, well-optimized and planned drying systems, and more high-tech solutions to age-old problems. These are all intended to save both us and you time and money on restorations, as we can better understand the situation and deal with it in a more time-effective manner.
Moisture Detection
One of the most important steps we take when evaluating flood damage in Omaha is moisture detection. Using sensitive, top-of-the-line thermal moisture detectors, our crews are able to detect and map out pockets of water and moisture throughout your home. With this data, we can understand where to target our efforts and how much time and effort will need to be expended in each room. As a result, we don't waste resources on rooms that are mostly dried already, and don't end up missing spots of concern that may be hidden elsewhere in the home.
The ERP System
SERVPRO has recently introduced our new Emergency Ready Profile system, which allows you to create an online profile of your home and any other properties you may own that give us access to critical information in the event of a disaster. Time is often wasted trying to get critical information on floor plans, utility locations, contact lists and more, but all of these can be uploaded beforehand through the ERP system so that our technicians can have all the information they need before they even arrive. We strongly recommend taking advantage of the system so that future accidents can be handled with only the touch of a button.
Specialty Drying Setups
One of the most important steps in mitigating damage from floods is getting the home dried quickly. Fast drying means that water doesn't have time to seep in and cause lasting problems such as warping or cracking. We use industrial-grade equipment such as air movers to accomplish this goal, taking care to arrange them in specific formations so as to maximize their efficacy in dealing with the problem.
SERVPRO of Omaha Northwest carries a slew of advanced technology and strategies to help get your home back in shape ASAP after a flood. Call us 24/7 at (402) 800-2134.

Preparation is Key to Quick Response in a Water Damage Emergency

6/22/2020 (Permalink)

Servpro ERP Having the floor plan specifications on hand before our team reaches your warehouse can potentially save your inventory.

To keep up with the times and make the best use of modern technology, we at SERVPRO have rolled out our new ERP system. The Emergency Ready Profile system allows a user to upload individualized profiles for each commercial location, with relevant information such as contact numbers, floor plans, utility info, and other documents that may be critical when disaster strikes. When it comes to water damage, warehouses are often tricky business for our technicians due to their size and layouts. However, how much does the ERP system really help in these situations?
Saved Merchandise
Although we always strive to secure merchandise as part of the commercial water removal process for Omaha warehouses, more can ultimately be saved with more information provided in the ERP system. When our technicians have access to information on what's stored in the warehouse, where it is located, and other relevant information, they are better able to judge what needs to be moved and tended to first. You can also help us to skip or hasten some safety procedures by informing us if hazardous materials are present.
Quick Drying Setup
The SERVPRO drying process relies on carefully considered placement of dehumidifiers and air movers to create the strongest and most effective airflows, maximizing drying rates. If our technicians have access to floor and building plans beforehand, they can plan these setups ahead of time and reduce time spent surveying. The faster we can start drying, the better, and mere minutes shaved off this time could lead to big monetary savings later on.
Contact with Relevant Parties
Warehouses often have dealings with multiple businesses, depending on their purposes, specifications, and ownership. Many warehouses have dozens of relevant businesses that must be contacted, from suppliers to insurance companies to maintenance contractors. Providing contacts and information on these businesses through the ERP system helps us to contact anyone relevant, and ensure that the water removal and restoration process goes smoothly.
SERVPRO of Omaha Northwest is a local franchise with national backing that helps businesses to pick up and dust themselves off after a disaster. Call us 24/7 at (402) 800-2134 for our services or a quote.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Omaha Northwest today at  402-800-2134 for your Certified: SERVPRO Cleaned consultation.

Call SERVPRO of Omaha Northwest for Water Restoration Services

5/19/2020 (Permalink)

Water Damage Flooded kitchen

A water problem can happen in your home or business without any notice. When and if that happens to you need help quick, call SERVPRO of Omaha Northwest! Our crew is highly trained in water damage restoration. We are equipped with the best equipment and knowledge in the industry to help restore your home in the event of a water loss or intrusion.  

During the water restoration process, we focus on establishing and tracking drying goals to make certain the structure and contents are handled appropriately. When dealing with valuable documents or personal belongings we treat them with the utmost care to bring them back to the condition they were originally in.

We are part of a national network of over 1,600 franchises with special disaster recover teams placed throughout the country. SERVPRO of Omaha Northwest can respond to your commercial or residential water loss regardless of the size or damage.

Water Damage or Flooding? Call Us Today (402) 800-2134

Commercial Cleaning for Covid-19

5/6/2020 (Permalink)

Here to help Commercial Cleaning for Covid-19

Covid-19 and social distancing have currently put the world on hold. People are working from home and staying home a majority of the time to prevent the spread of this disease. Another important part of keeping the disease contained is disinfecting on a regular basis to prevent further spread as well. SERVPRO of Omaha Northwest is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. Our cleanup procedures are in accordance with the CDC recommendations. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume.

We are Cleaning Experts

3/24/2020 (Permalink)

SERVPRO is here to help If your home or business needs deep cleaning services, call the experts today – SERVPRO of Omaha Northwest, 402-800-2134

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Omaha Northwest, 402-800-2134]

What Causes Water Damage?

3/12/2020 (Permalink)

Kitchen water damage Shown above is a kitchen that had a appliance issue, causing the entire area to flood

When you have a water loss it is important to catch it as fast as possible. When water pools up and soaks building materials it can cause a lot of damage and after the water has been sitting for some time materials will have to be replaced. If you have a water intrusion any standing water should be cleaned up immediately to prevent further damage. Water obviously can cause damage to your home but if action is taken place sooner than later it may be possible to dry instead of replacing, saving you money. Below listed are somethings that can cause water damage. 

  • Plumbing issues
  • Leaking or bursting pipes
  • Appliances
  • HVAC issues
  • Weather/ natural disasters

Plumbing Issues

These problems can occur at any moment and can cause serious damage. This could be leaking or bursting pipes and could even be a problem with the toilet. When this type of problem occurs, it is important to act fast. If this happens, turn off the water and clean up what you can. Once this is taken care of call a restoration company to assess the damage, so they can start the drying process.   


Appliances that can cause water damage include washing machines, refrigerators, water heaters, and dishwashers.  They can cause problems as they get older including rusting pipes and weakened hoses. If you have older appliances it is important to keep an eye on them as they are more susceptible to break.

HVAC issues

HVAC units are another common cause of water damage. Particularly AC units can cause moisture build-up and eventually develop problems over time with mold/water-related issues.

Mold Remediation Process

3/5/2020 (Permalink)

In this short blog we are going to talk briefly about the process of mold remediation and the steps we take to safely remove it from your home or commercial property. Any place where water is found will most likely develop mold if not taken care of properly. Listed below are common places where mold can grow.

  • Basements
  • Attics
  • Under sinks
  • Crawl spaces
  • Furnaces
  • Kitchens
  • Bathrooms

It is important to keep an eye on these areas as they can obtain moisture and eventually produce mold. If you suspect an area is wet bring in a professional to properly assess the situation. If something like this is ignored it can cause more damage and could become costly. The steps below explain the typical SERVPRO mold remediation process.

SERVPRO Mold Remediation Process

.Emergency Contact - (402) 800-2134

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

2. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

3. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

4. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

6. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.