Recent Posts

Kids and Fire Safety

9/3/2020 (Permalink)

A life threatening house fire   A house fire that is in the process of being put out by the fire department

Children at a very young age are curious about everything and playing with new items are their way to learn. It is important to keep children educated about fire and how dangerous they are even if it is a fire as small as a candle burning. Kids playing with fire has caused 14,500 buildings to go up in flames in one year.

  • Children accidentally cause fires by playing with either matches, lighters, candles, and even fireworks. 

Many young children do not know how to respond to a fire. Take precautions and prevent access to the tools that can start a fire, talk to your child about how dangerous a fire is and how it can hurt them and even other family members.

  • Never leave matches or lighters in a space where a child can be unsupervised
  • Keep children at least 3 feet away from the stove while it is on.
  • Educate children. Teach them how to Stop, Drop and Roll.

Be a good example and teach a child the appropriate ways fire is used. For example: lighting candles, a campfire, or a fireplace. Do not use fire to amuse kids, they may want to imitate you.

Local fire departments may have programs designed to teach kids about the dangers and consequences of playing with fire.

Keep your home safe and help ensure your entire family stays safe as well.

How to Prevent Water damage

9/1/2020 (Permalink)

A kitchen with a few inches of water on the floor A flooded kitchen caused by a water loss

In today’s blog I am going to talk about the steps you can take to prevent water damage in your home.  Most of these things can be prevented with proper maintenance and attention but sometimes get overlooked by homeowners. Follow these tips to prevent a water loss in your home.

Main water shut off- This could be one of the most important steps of them all. Knowing where the main shut off is a must if a pipe happens to brake. Being able to stop the water right away can prevent a lot of damage.

Check appliances- Keep an eye on kitchen appliances like refrigerators and dish washers, as sometimes they are able to have leaks.

Investigate leaks- Look under sinks, check bathrooms and storage rooms regularly. It is essential to check these areas; the sooner you find out there is a leak the less damage it will cause.

Monitor water bill- If there is a random spike in your water bill this could mean you could have a major problem. Check your water bill month from month to make sure there are no major spikes.

Check water pressure- Check to make sure your water pressure is between 40-70psi; if it is set too high pipes may break.

Disconnect Hoses- This is extremely important to remember in the winter months. In freezing temps, the standing water in the hose can freeze back into the pipe, expand, and break the pipe. This will cause damage to walls, floor, and foundation.

Clean Gutters/ outside drainage- We have mentioned in past blogs about cleaning gutters and downspouts, so water is able to drain away from your home. If this isn’t maintained it can affect your foundation and leave water in your basement.

Ways to Prepare for Storm Season

8/12/2020 (Permalink)

Big tree falling on house Aftermath of a storm that caused a tree to fall on this house

Preparing for storm season can easily get overlooked, but you can never be too cautious when it comes to protecting yourself and your home. Summer storms can happen in a moment’s notice and if you haven’t prepared you could have a tree falling on your house due to high winds or could even end up with water in your home due to poor drainage. Below I am going to talk about some of the things you can do to help prepare for things that could happen.

Have a generator ready- Having a generator ready to go when you power goes out is essential. If a big storm happens to come through your town the power could be out for days. Leaving you without air conditioning, powered appliances, or electronics.

Prepare an emergency disaster kit- If possible, prepare an emergency disaster kit. This should include a battery-operated radio, flashlights and a cell phone with a portable charger or other source. It is also smart to keep at least 3-5 days of food supplies if you get stranded, it’s possible things could be shut down based on the severity of the storm.

Trim trees- Trim your trees around your house before storm season, otherwise it could be a costly mistake. Flying branches and falling trees are some of the most common causes of damage during this season.

Clean gutters- Before the season remove leaves and other debris from your gutters. This will help properly drain all of the water and prevent your house from getting water damage.

Waterproof your house- This step refers to checking for holes and leaks in your home. Check your roof and other small holes that could cause problems during a major storm.  

Omaha Businesses Can Turn To SERVPRO For Help With Fire Damage

8/7/2020 (Permalink)

Picture of downtown Omaha Downtown Omaha Businesses

A relatively minor fire can have devastating consequences on your business. Everything from machine inventory to customer orders and other assets can be affected, leaving you wondering whom to call to get the help you need.
When your Omaha property is affected by fire damage, it becomes necessary to find quality assistance. Take the time to research a local company that has the resources and training needed to provide you with the professional restoration services you deserve.
Reaching out to SERVPRO means that we respond immediately, sending the right technicians to control the fire, smoke, water, odor, and content damage on your property. Our technicians use their experience and training to produce excellent results for our customers.
Our fast response helps save many your company assets affected by a fire. We can even restore important documents and machinery while providing you with the move-out services you need to save inventory and stored orders that were waiting for customer pick-up.
SERVPRO technicians arrive quickly, ready to get to work. Starting with an initial inspection to assess the extent of damage that exists on your property. If necessary, we provide board-up and tarping services to help mitigate exposure to compromised areas and handle any water issues caused by firefighting efforts.
The extraction equipment we use for water removal consists of both portable hand-held units and truck-mounted water extractors. This equipment is capable of displacing massive amounts of standing water. If more than two inches of water exists, we also have access to submersible pumps that handle an even larger volume.
SERVPRO offers document drying restoration services to assist with saving wet, damaged books, paper products, and relevant documents. While we cannot remove damage that already exists, we can prevent additional damages from occurring. Saving valuable resources for your company that you rely on to provide products to your customers. We even provide off-site freeze drying and document restoration.
We can also help you with damage to electronics, such as computers, monitors, and other machinery. While we concentrate on the associated restoration services, your electronics get sent to a qualified professional for evaluation and restoration services needed to keep equipment from being a total loss due to exposure.
Contact SERVPRO of Omaha Northwest for help with managing your restoration process and obtain the services you deserve. (402) 800-2134

How to Use a Fire Extinguisher

8/6/2020 (Permalink)

A red fire extinguisher Fire Extinguisher

Fire extinguishers can be very helpful in case of an emergency while adding another layer of safety to your home. Fire extinguishers are also more effective than water when putting out fires, so it is always good to have one handy in an emergency. When a fire occurs the faster you put it out the less you will need to restore.

The difference types of fire extinguishers include

  • Class A: Puts out fires on ordinary materials
  • Class B: Puts out grease fires and other flammable liquids
  • Class C: Puts out electrical fires
  • Class D: Puts out flammable metals

Using a Fire Extinguisher

The following steps should be followed when responding to incipient stage fire:

  • Sound the fire alarm and call the fire department, if appropriate.
  • Identify a safe evacuation path before approaching the fire. Do not allow the fire, heat, or smoke to come between you and your evacuation path.
  • Select the appropriate type of fire extinguisher
  • Discharge the extinguisher within its effective range using the P.A.S.S. technique (pull, aim, squeeze, sweep).
  • Back away from an extinguished fire in case it flames up again.
  • Evacuate immediately if the extinguisher is empty and the fire is not out.
  • Evacuate immediately if the fire progresses

P.A.S.S. technique explained

  1. PULL…Pull the Pin
  2. AIM….Point the hose at the bottom of the fire
  3. SQUEEZE…Squeeze the handle to spray the extinguishing agent
  4. SWEEP… Sweep from side to side at the base of the fire until it is out, if the fire starts back up repeat steps two and three

What To Do Before and After a Flood

7/1/2020 (Permalink)

House with water damage This picture is showing what a house looks like after a flood or water loss

During a flood making sure you and your family are safe should be your number one priority. While your home and property remain as one of your top concerns it is easy to lose sight that safety is more important. In today’s blog, we are going to talk about things you can be doing to prepare, as well as what you should be doing before, during, and after.


To prepare for a flood that is a potential threat you should:

  • Build an emergency kit and communications plan
  • Avoid building in a flood zone
  • Elevate things like the furnace, water heater, and electric panel
  • If possible, construct barriers to stop floodwaters from reaching your home


  • Listen to news sources to stay updated with what is going on
  • Be aware that flash flooding can occur in a moment’s notice if it happens to move to higher ground
  • If you have to leave, secure your home
  • Bring in outside items that could be damage
  • Turn off utilities
  • Move important items to a higher level


  • Call Your Insurance Company
  • Take pictures of the damage
  • If serious damage a restoration company is recommended
  • Remove Water

What To Do If Your Basement Floods

7/1/2020 (Permalink)

Flooded basement Aftermath of a flooded basement

Have you ever had your basement flood or have some water get inside after a storm? Some basements are more common to flood and it can be a very overwhelming experience. If your basement is flooding all of the time, then there could be serval issues causing that to happen. In this storm blog, we are going to talk about the things you can do once your basement is flooded. Being prepared and having a plan can help prevent a lot of damage to your home as well as your things.

Below Listed are a few things to do before help arrives, if the basement is finished you may not be able to complete some of these steps because a lot more material will be affected.

  • Shut off any power or gas around the area. Never enter an area that is flooded while the power is on.
  • Take action after the storm has passed
  • Wear protective gear
  • Make sure all floor drains are not covered, this will help drain the water
  • Start to remove the water from the basement; If there is a lot of water use a sump pump or a pool pump. Once that is complete use a wet/dry vacuum and mop and bucket to clean up what you can.
  • Next move on to your items that are affected by the water damage. Move your items that have water damage to a place where they can dry out, otherwise, bacteria will grow like mold and mildew.
  • Pull up carpets and dry/ toss
  • Give basements several days to dry with equipment

With major water damage, it is best to call a restoration company for help. Things like drying/ removing carpet, drying furniture, drying walls is not an easy task for a homeowner. It is very time consuming and there can be a lot of uncertainty if you are doing it yourself. If it is not restored properly you can leave yourself with mold and mildew issues down the road. Restoration companies have the experience, training, tools, and equipment to fully restore your basement.

Advanced Planning Can Save Time and Money After a Disaster Strikes

6/25/2020 (Permalink)

Aftermath of a flooded home Don't let flooding devastate your home in Omaha. SERVPRO will help you to remediate and reconstruct.

SERVPRO strives to be an industry leader in technology and innovation, employing systems, equipment, and communication techniques that give us an edge over any water damage situation. Our lineup of equipment includes advanced moisture detectors, monitoring equipment, well-optimized and planned drying systems, and more high-tech solutions to age-old problems. These are all intended to save both us and you time and money on restorations, as we can better understand the situation and deal with it in a more time-effective manner.
Moisture Detection
One of the most important steps we take when evaluating flood damage in Omaha is moisture detection. Using sensitive, top-of-the-line thermal moisture detectors, our crews are able to detect and map out pockets of water and moisture throughout your home. With this data, we can understand where to target our efforts and how much time and effort will need to be expended in each room. As a result, we don't waste resources on rooms that are mostly dried already, and don't end up missing spots of concern that may be hidden elsewhere in the home.
The ERP System
SERVPRO has recently introduced our new Emergency Ready Profile system, which allows you to create an online profile of your home and any other properties you may own that give us access to critical information in the event of a disaster. Time is often wasted trying to get critical information on floor plans, utility locations, contact lists and more, but all of these can be uploaded beforehand through the ERP system so that our technicians can have all the information they need before they even arrive. We strongly recommend taking advantage of the system so that future accidents can be handled with only the touch of a button.
Specialty Drying Setups
One of the most important steps in mitigating damage from floods is getting the home dried quickly. Fast drying means that water doesn't have time to seep in and cause lasting problems such as warping or cracking. We use industrial-grade equipment such as air movers to accomplish this goal, taking care to arrange them in specific formations so as to maximize their efficacy in dealing with the problem.
SERVPRO of Omaha Northwest carries a slew of advanced technology and strategies to help get your home back in shape ASAP after a flood. Call us 24/7 at (402) 800-2134.

Preparation is Key to Quick Response in a Water Damage Emergency

6/22/2020 (Permalink)

Servpro ERP Having the floor plan specifications on hand before our team reaches your warehouse can potentially save your inventory.

To keep up with the times and make the best use of modern technology, we at SERVPRO have rolled out our new ERP system. The Emergency Ready Profile system allows a user to upload individualized profiles for each commercial location, with relevant information such as contact numbers, floor plans, utility info, and other documents that may be critical when disaster strikes. When it comes to water damage, warehouses are often tricky business for our technicians due to their size and layouts. However, how much does the ERP system really help in these situations?
Saved Merchandise
Although we always strive to secure merchandise as part of the commercial water removal process for Omaha warehouses, more can ultimately be saved with more information provided in the ERP system. When our technicians have access to information on what's stored in the warehouse, where it is located, and other relevant information, they are better able to judge what needs to be moved and tended to first. You can also help us to skip or hasten some safety procedures by informing us if hazardous materials are present.
Quick Drying Setup
The SERVPRO drying process relies on carefully considered placement of dehumidifiers and air movers to create the strongest and most effective airflows, maximizing drying rates. If our technicians have access to floor and building plans beforehand, they can plan these setups ahead of time and reduce time spent surveying. The faster we can start drying, the better, and mere minutes shaved off this time could lead to big monetary savings later on.
Contact with Relevant Parties
Warehouses often have dealings with multiple businesses, depending on their purposes, specifications, and ownership. Many warehouses have dozens of relevant businesses that must be contacted, from suppliers to insurance companies to maintenance contractors. Providing contacts and information on these businesses through the ERP system helps us to contact anyone relevant, and ensure that the water removal and restoration process goes smoothly.
SERVPRO of Omaha Northwest is a local franchise with national backing that helps businesses to pick up and dust themselves off after a disaster. Call us 24/7 at (402) 800-2134 for our services or a quote.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Omaha Northwest today at  402-800-2134 for your Certified: SERVPRO Cleaned consultation.