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We are Cleaning Experts

3/24/2020 (Permalink)

SERVPRO is here to help If your home or business needs deep cleaning services, call the experts today – SERVPRO of Omaha Northwest, 402-800-2134

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Omaha Northwest, 402-800-2134]

What Causes Water Damage?

3/12/2020 (Permalink)

Kitchen water damage Shown above is a kitchen that had a appliance issue, causing the entire area to flood

When you have a water loss it is important to catch it as fast as possible. When water pools up and soaks building materials it can cause a lot of damage and after the water has been sitting for some time materials will have to be replaced. If you have a water intrusion any standing water should be cleaned up immediately to prevent further damage. Water obviously can cause damage to your home but if action is taken place sooner than later it may be possible to dry instead of replacing, saving you money. Below listed are somethings that can cause water damage. 

  • Plumbing issues
  • Leaking or bursting pipes
  • Appliances
  • HVAC issues
  • Weather/ natural disasters

Plumbing Issues

These problems can occur at any moment and can cause serious damage. This could be leaking or bursting pipes and could even be a problem with the toilet. When this type of problem occurs, it is important to act fast. If this happens, turn off the water and clean up what you can. Once this is taken care of call a restoration company to assess the damage, so they can start the drying process.   


Appliances that can cause water damage include washing machines, refrigerators, water heaters, and dishwashers.  They can cause problems as they get older including rusting pipes and weakened hoses. If you have older appliances it is important to keep an eye on them as they are more susceptible to break.

HVAC issues

HVAC units are another common cause of water damage. Particularly AC units can cause moisture build-up and eventually develop problems over time with mold/water-related issues.

Mold Remediation Process

3/5/2020 (Permalink)

In this short blog we are going to talk briefly about the process of mold remediation and the steps we take to safely remove it from your home or commercial property. Any place where water is found will most likely develop mold if not taken care of properly. Listed below are common places where mold can grow.

  • Basements
  • Attics
  • Under sinks
  • Crawl spaces
  • Furnaces
  • Kitchens
  • Bathrooms

It is important to keep an eye on these areas as they can obtain moisture and eventually produce mold. If you suspect an area is wet bring in a professional to properly assess the situation. If something like this is ignored it can cause more damage and could become costly. The steps below explain the typical SERVPRO mold remediation process.

SERVPRO Mold Remediation Process

.Emergency Contact - (402) 800-2134

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

2. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

3. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

4. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

6. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

What to Do After a House Fire

3/3/2020 (Permalink)

Kitchen fire  Aftermath of a kitchen fire

After a house fire you may not know what to do first after the fire department leaves. It is an overwhelming and stressful experience and is hard to decide what you should do first. Being prepared and knowing what to do can do before it ever happens can make a stressful time a little bit easier. Below I am going to talk about the 5 things you should do after you have a house fire.

Contact Your Insurance Agent

  • This is one of the most important steps you should complete shortly after the fire. This will get the process started of restoring your home and getting you moved back in asap.

Contact the Police

  • If the fire is so bad where you’re not able to live there for some time it is necessary to let the police know. This will prevent things from getting stolen and will make sure there is no activity for people that don’t belong there.

Plan Your Finances

  • During this situation you should plan what to expect financially. This includes talking with your insurance as well to see what they are going to cover as far as temporary relocation expenses, restoration services, and possessions.  

Save Undamaged Possessions

  • If your home was only partially damaged it is good to go back and remove anything that wasn’t affected by the fire. Professional restoration companies have the experience and tools to restore fire affected items.

Wait to Turn on Utilities

  • When you have a fire in some cases firefighters will turn off your utilities to prevent damage. You may need to have your house inspected to make sure nothing was damaged before you turn them back on.

Storm Blog- Winter Conditions

2/13/2020 (Permalink)

Blizzard Conditions Driving conditions during a blizzard

Each year Americans die from harsh winter conditions. This includes road accidents due to poor conditions, subzero temperatures and fires started by heating elements. Take winter warnings seriously and do not put yourself at risk if conditions are bad. Words to listen for include wind chill temperature, winter storm outlook, winter storm watch, and winter weather advisory. Listed below are some tips to stay safe and be prepared.

If under winter storm warning

  • Stay off roads if possible
  • Prepare for power outages
  • Stay aware of emergency information
  • Have a source of heat if electricity is not available


  • Make sure you have enough supplies to last at least a few days
    • Food, water, etc.
    • Warm clothing and blankets
  • Be ready for a power outage
    • Have other sources for heat
    • Have supplies for fireplace or generator
    • Have a source to charge phones and communication devices


  • Keep your heat on as long as possible
  • Limit travel and stay inside
  • Wear warm clothes
  • Be informed on weather updates
  • Wait out the storm

Fire Safety: Being Prepared

2/3/2020 (Permalink)

Fire escape plan This is what a fire escape plan should look like.

In today’s blog we are going to talk about preparing for a fire emergency and how to prevent a fire. A fire can start in a variety of ways, being aware of the things that can start house fires may save you from having one at your home. Having an escape plan in place as well as working smoke alarms are extremely important to have in place.


  • Never leave cooking unattended (#1 cause of house fires)
  • Make sure all smoke alarms are working and are on every floor and in every bedroom (50% of fires are at night)
  • If possible, avoid space heaters as they are a major fire hazard if left on unattended
  • Check electrical cords and don’t plug a lot of cords into one outlet
  • Check dryer/ clean lint as this can start a fire
  • Be cautious with candles/ make sure to put out before leaving home


  • Have a fire escape plan from every room of your home/ Make sure everyone knows how to get out
  • Make sure all smoke alarms are working/ change battery’s twice a year
  • Sleep with doors shut
  • Have a fire extinguisher on each floor
  • Store flammable chemicals properly and away from any heat source

Common Misconceptions about House Fires

1/24/2020 (Permalink)

House Fire House fire started from garage area

When you have a fire, it can be a very devastating event to your home and family. It can happen in a moment’s notice whether you are there or not and it can start in a variety of ways. In the blog we are briefly going to talk about the common misconceptions of house fires and how they can start.  SERVPRO of Omaha Northwest is a trusted leader in fire damage restoration. A fire can cause serious property damage and a fire restoration company has the experience needed to perform the proper fire restoration process. 

Myth #1

Smoke alarms provide enough protection against house fires

Fact: Smoke alarms are able to warn people when a fire is happening but will not stop the flames from burning. It is smart to have other things in place to protect you and your home against house fires.

Myth #2

Fires don’t spread quickly

Fact: In around 30 seconds a small flame can turn into a huge fire. It only takes a few minutes for thick black smoke to fill a house. In just two minutes a fire can be life threatening and I just five minutes a house can be engulfed in flames.

Myth #3

Older homes are more likely to catch on fire rather than newer homes

Fact: This is a common misconception because people think the wiring may be outdated, but that's not always isn’t the case. In newer homes the material’s they use are actually more flammable. On new homes they use lightweight wood and engineered lumber which increase the fuel load and burn easier.

Why Leaving Water Damage Untreated is Always a Bad Idea

1/22/2020 (Permalink)

Water Damage This picture shows what drywall looks like after it has been affected by water damage

Leaving water damage untreated can be a very costly mistake down the road. It can damage materials and lower the value of your home. Besides damaging your property, it can also cause some health risks. Even a small water leak that isn’t properly dealt with can turn into a major issue causing thousands of dollars in damage. When you have a water loss or water intrusion it is important to assess the situation and deal with it in a timely manner. Below we are going to talk about what can happen when water damage goes untreated.

  • Important to do it sooner than later
    • Dealing with the situation immediately rather than waiting a few days can help restore your materials instead of replacing them. Water can break down dry wall, carpet, and rot wood. In most cases when you are proactive you can restore vs replace which will help save money during the process.
  • Prevent mold from growing
    • Wet drywall is a breeding ground for mold growth if left untouched after water damage. When dry wall gets wet it becomes weak, warps, and discolors over time. After dry wall has sat in water for a period of time the only way to fix it is cut out the affected sections and replace them. If completely left untouched after a major loss, mold will grow and will only get worse over time which can be a major health hazard for you and your family.
  • Lower value of home
    • Not only will water damage lower the value of your home but is a major turn off to buyers as well. Inspectors will spot and document water damage if not already documented. Buyers will also assume that you haven’t taken care of the house and could be a possible liability to buy.

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

Have Water or Flood Damage?
Call Us Today – (402) 800-2134

SERVPRO of Omaha Northwest Storm Damage Clean Up and Restoration

1/20/2020 (Permalink)

Storm Flooding This picture show the aftermath of flooding caused by storms

When a storm hits you can have little to no notice of damage to your home or property. Some storms that can cause damage include high winds, hail damage, lighting and thunderstorms, and even storm flooding. Wind and water can be a major threat when combined. High winds are able to rip off siding or shingles allowing water to enter the inside of the structure and eventually cause mold. While Hail is also able to damage a roof, it can allow water inside as well. This is why having a reliable storm restoration company to help is always a good plan in case of an emergency.

Winter storm damage

In March of 2019 much of our surrounding area had experienced this, it had caused major flooding that affected whole towns. The amount of late snow combined with warmer weather and rain not only flooded rivers and lakes but affected people’s homes as well. Most of the time this can be unexpected because it doesn’t have much warning, so it is always important to have a plan in place. Winter storms impact much of the United States and are able to cause damage to your home or even cause flooding into spring.

Hail Damage

The most common time for hail is in the summer months. It can happen anywhere under the right conditions but is more common in the Midwest than anywhere else in the country. Hail can cause serious damage to your property including shingles, siding, gutters, and windows. After a storm it is important to check for exterior damage for all the areas mentioned above. After you have checked the outside of the house, go inside and check for leaks in the attic and water damage on the ceilings. It is important to check after a storm to prevent further damage to your home.

When heavy precipitation and high winds strike the Omaha area, commercial and residential property can take a real beating. If your home or business comes under assault, you need the help of a company that is serious about its reputation as a cleanup and remediation service provider. SERVPRO of Omaha Northwest provides the Northwest Omaha, Blair, and Fremont areas with professional water damage services after severe storms.

Have Storm or Flood Damage?
Call Us Today (402) 800-2134

Tips to Prevent Basement Flooding

12/26/2019 (Permalink)

Basement Flood This is an example of what a flooded basement can look like after a flood or water loss

If your home is near a flood zone it is important to take all the correct steps to protect it. Having a plan in place can help prevent serious damage to your home. You should carry out a range of preparations and renovations. This includes maintaining gutters and downspouts, properly landscaping your yard, and inspecting and repairing foundation cracks. Follow some of the tips below to help protect your home.

Maintain gutters and downspouts

Cleaning and maintaining gutters are an essential part of making sure water can drain away from your home. Downspouts should direct water at least three feet away from your foundation to prevent pooling around your home.

Repair foundation cracks

It is very important to keep up with cracks with your home's foundation as this problem can become more serious over time. To prevent water damage and flooding, inspect the exterior of your foundation, floors, and walls on a regular basis. If you do notice any cracks, fill them epoxy.

Properly Landscape your yard

Make sure your landscape around your house is sloping away from your home. This will help direct water away from your house. If your landscaping is running towards your house there is a chance water will make its way into the basement.