Owner Rick Hovanec Introduction

Rick begins his introduction stating that his office specializes in the areas of residential and commercial Fire, Water, and Mold Mitigation in the Omaha Northwest area. They have the facilities, personnel, and equipment to handle any size loss from a small, apartment bathroom to a multi-story building.

You can call his office any time; they are ready 24 hours a day, seven days a week to support their customers. Rick likes to claim that the best task they accomplish on every job is to make happy customers.

As with other SERVPRO offices, Rick Hovanec has access to the SERVPRO nationwide network of equipment and chemical inventories along with their employee training program. Their specialist courses align with the Restoration Industry standards determined by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Rick’s office maintains an extensive equipment inventory on-hand to meet every disaster need possible. In addition to the commercial-grade pumps, vacuums, and other cleaning devices and tools, his team also manages their own emergency generators. For long term jobs in remote areas or if the local power grid is down for a longer period, they also have access to generator trucks that can operate independently for over 24 hours.

The detergents and antimicrobial chemicals they use are all approved by the EPA, the state environmental office, and the IICRC. If Rick’s people use it on the job, the homeowner can be confident it is done so in a manner safe for their home, families, and pets.

To keep their customers happy and as stress-free as possible during restoration, Rick and his team also work directly with their customer’s insurance companies. Their goal is to ensure the paperwork is processed quickly so customers will receive the benefits to which they are entitled under their insurance policies without delay.

For more information on what Rick and his team of restoration professionals can do for you and your home or business, visit SERVPRO of Omaha Northwest at http://www.SERVPROomahanorthwest.com or call their office anytime at (402) 800-2134.